Privacy Policy

CyrusHQ ("CyrusHQ," "we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (cyrushq.ai), purchase our digital courses and products, or access any related content or services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide:

• Purchase information: name, email address, and billing details when you buy a course or digital product.
• Account information: email address used to access member portals or course content.
• Communications: any messages, support requests, or feedback you send to us.

Automatically Collected Information:

• Usage data: IP address, browser type, device information, pages visited, and interaction with our website.
• Cookies and similar technologies for analytics, functionality, and conversion tracking.
• Ad performance data collected via Meta Pixel, TikTok Pixel, and server-side conversion APIs to measure the effectiveness of our advertising.

Payment Information: All payments are processed securely by Stripe. CyrusHQ does not store full credit card numbers or payment card data on our servers.

2. How We Use Your Information

• Fulfill your purchase and deliver access to digital courses and products.
• Send transactional emails including purchase confirmations, access instructions, and download links.
• Process payments and handle billing inquiries.
• Communicate with you regarding your order, support requests, or account.
• Send marketing communications about new products or offers (with opt-out available at any time).
• Analyze website usage to improve our content, funnels, and user experience.
• Measure advertising performance through pixel and server-side conversion tracking.
• Enforce our Terms & Conditions and protect against fraud or abuse.

3. How We Share Your Information

We may share your information with:

• Payment processors (Stripe) to securely process transactions.
• CRM and email service providers (GoHighLevel) to deliver fulfillment emails and manage customer communications.
• Advertising platforms (Meta, TikTok) to report conversion events and optimize ad campaigns. This is done via server-side APIs in compliance with platform policies.
• Analytics providers to understand website traffic and improve our Services.
• Legal authorities, as required by law or to protect the rights, safety, or property of CyrusHQ or others.
• A successor entity in the event of a business transfer, merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information. Access to personal data is restricted to authorized personnel on a need-to-know basis. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials used to access your purchased content.

5. Data Retention

We retain your purchase and account data for as long as necessary to provide access to your purchased products, resolve disputes, comply with legal obligations, and for legitimate business purposes. You may request deletion of your personal data by contacting us, subject to any legal or contractual retention requirements.

6. Your Rights and Choices

• Access or update your information by contacting us at the address below.
• Opt out of marketing emails at any time via the unsubscribe link in any email we send.
• California residents (CCPA): You have the right to know, delete, and opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at the address below.
• Other jurisdictions: We honor applicable privacy rights requests under relevant laws.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our website, remember your preferences, analyze traffic, and measure advertising performance (including Meta Pixel, TikTok Pixel, and server-side conversion APIs). You may disable cookies in your browser settings; however, some features may not function properly without them. Opting out of ad cookies does not prevent server-side conversion reporting tied to completed purchases.

8. Third-Party Links

Our website may contain links to third-party websites, tools, or resources. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from minors. If we learn we have collected such information, we will delete it promptly.

10. International Transfers

If you are located outside the United States, your data may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our Services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this policy from time to time. Material changes will be communicated by posting the updated policy with a revised "Last Updated" date. Continued use of our Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us: